Frequently Asked Questions
North Shore Teez specializes in custom-printed and embroidered apparel, including t-shirts, hoodies, crewneck sweatshirts, and more. We carry a wide selection of styles, colors, and sizes to fit every need — whether you’re looking for a single personalized piece or a bulk order for your team, business, or event. We also offer ready-to-wear designs celebrating Pittsburgh’s neighborhoods and culture, so there’s always something fresh in the shop.
Not at all! You don’t need to be a designer to get started. You can bring us a rough sketch, a photo, a logo file, or simply describe your idea and our team will work with you to bring it to life. We’ll create a digital mockup for your review and make adjustments until the design is exactly what you envisioned. If you do have a ready-made design file, we accept most standard formats including PNG, JPG, PDF, AI, and SVG.
We welcome orders of all sizes — from a single custom tee to large bulk orders of hundreds of pieces. There is no strict minimum order requirement, though pricing per unit becomes more affordable as your order quantity increases. We offer competitive bulk discounts for groups, businesses, sports teams, and event organizers. Contact us directly for a personalized quote based on your specific needs.
Standard turnaround time for most custom orders is 5 to 7 business days from the date your design is approved. Rush orders may be available depending on our current production schedule – please reach out to us directly if you have a tight deadline and we’ll do our best to accommodate you. Large bulk orders may require additional lead time, so we recommend placing your order as early as possible for time-sensitive events.
North Shore Teez uses professional screen printing and embroidery as our primary production methods. Screen printing delivers bold, vibrant, and long-lasting results ideal for large quantities and graphic-heavy designs. Embroidery provides a premium, textured finish that is perfect for logos, business apparel, and anything requiring a more polished, professional look. We’ll recommend the best method based on your design, garment type, and intended use.
Absolutely — and we encourage it! Stopping by our shop at 606 E Ohio St, Pittsburgh, PA 15212 is a great way to see samples, feel the fabric quality firsthand, and talk through your ideas face to face with our team. Our hours are Monday through Friday, 11:00 AM – 7:00 PM, and Saturday, 12:00 PM – 6:00 PM. You’re also welcome to reach us by phone at (412) 742-4913 or by email at support@northshoreteez.com if you’d prefer to connect remotely first.
We offer both in-store pickup and shipping options to accommodate our customers near and far. Local customers are welcome to pick up their completed orders directly from our shop during business hours. For customers outside the Pittsburgh area, we can arrange shipping — please contact us when placing your order to discuss shipping options, rates, and estimated delivery times.
We carry a wide range of sizes to ensure everyone can find the perfect fit. Our standard size offerings run from Small through 5XL, depending on the garment style and brand. We are committed to inclusive sizing and will always do our best to source the right fit for every member of your group. If you have specific sizing needs, let us know when placing your order and we’ll confirm availability.
To keep your custom tee or hoodie looking its best for as long as possible, we recommend the following care tips: wash in cold water on a gentle cycle, turn the garment inside out before washing to protect the print, avoid using bleach or harsh detergents, and tumble dry on low heat or air dry when possible. Avoid ironing directly over the printed or embroidered area. Proper care will significantly extend the life and vibrancy of your garment.
Yes, and it’s one of the things we’re most passionate about. North Shore Teez is proud to partner with local businesses, nonprofits, schools, youth athletic associations, churches, and community groups throughout Pittsburgh and the surrounding areas. We understand the importance of representing your organization with pride, and we offer flexible pricing, dedicated support, and personalized service for every institutional partner. If you’re looking to outfit your team or promote your cause, we’d love to be part of your story – reach out to us today to get started.

