Privacy Policy
Last Updated: August 25, 2026
This Privacy Policy explains how North Shore Teez (“North Shore Teez,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit https://northshoreteez.com/ (the “Site”), make a purchase, arrange local pickup, contact us, or otherwise use our services (collectively, the “Services”).
By using the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with these practices, please do not use the Site or provide personal information to us.
Quick Reference
| Topic | Summary |
|---|---|
| Information We Collect | Contact details, order and customization details, payment-related metadata, communications, and device or usage information. |
| Payment Data | Payments are handled by checkout providers. North Shore Teez does not store full credit-card numbers or CVV codes. |
| Cookies and Pixels | We use cookies and similar technologies, including Google Analytics and Meta Pixel, to operate the Site, understand traffic, and measure marketing performance. |
| Do We Sell Personal Information? | No. North Shore Teez does not sell, rent, or trade personal information for another party’s independent marketing purposes. |
| Your Choices | You may request access, correction, deletion, or marketing opt-out, subject to applicable law and valid exceptions. |
| Privacy Contact | support@northshoreteez.com or +1 (412) 742-4913. |
1. Information We Collect
We collect information that you provide directly, information collected automatically when you use the Site, and limited information received from service providers that help us process orders or provide the Services.
1.1 Information You Provide Directly
Depending on how you use the Services, you may provide:
- Contact information: Name, email address, phone number, shipping address, billing address, and pickup contact details.
- Order information: Products selected, quantities, garment sizes, colors, styles, order amounts, delivery or pickup preferences, and order history.
- Customization information: Artwork, images, text, design instructions, placement preferences, and other materials supplied for a custom or made-to-order product.
- Payment-related information: Payment status, transaction confirmation, and limited payment metadata supplied by a payment provider. We do not store full card numbers, expiration dates, or CVV codes.
- Account information: If you create an account, username, password credentials, saved preferences, and order history.
- Communications: Emails, phone messages, contact-form submissions, customer-service requests, reviews, feedback, and other communications you send to us.
1.2 Information Collected Automatically
When you visit or use the Site, we and our service providers may automatically collect information through cookies, pixels, log files, and similar technologies. This may include:
- Internet protocol address, browser type, operating system, device type, and approximate location derived from an IP address;
- Pages viewed, referring page or source, products viewed, items added to cart, search activity, click activity, and time spent on pages;
- Dates, times, and technical information related to Site interactions; and
- Information used to help protect the Site, prevent fraud, and improve Site performance.
1.3 Information from Service Providers
We may receive limited information from providers that support our operations, including payment processors, shipping carriers, fulfillment partners, email providers, analytics providers, and advertising platforms. Examples include payment confirmation, shipping status, tracking information, delivery confirmation, aggregated traffic data, and campaign performance data.
2. How We Use Personal Information
We use personal information for the following business and service purposes:
| Purpose | How We Use the Information |
|---|---|
| Order fulfillment | To process payment, coordinate custom production, fulfill, ship, or prepare pickup orders, and provide returns or other order support. |
| Customer communications | To send order confirmations, production or shipping updates, pickup notices, service messages, and responses to your requests. |
| Customization services | To review and use customer-supplied artwork, text, and design instructions solely as needed to communicate about or fulfill a custom order. |
| Security and fraud prevention | To protect customers, payments, accounts, the Site, and our business from suspected fraud, unauthorized use, or other harmful activity. |
| Site analytics and improvement | To understand Site traffic and usage, troubleshoot technical issues, measure performance, and improve the customer experience. |
| Marketing | To send promotional messages when permitted by law and to measure advertising performance. You can opt out of promotional email as described below. |
| Legal and business obligations | To maintain records, enforce our policies, protect legal rights, and comply with applicable legal, tax, accounting, or regulatory obligations. |
3. How We Share Personal Information
North Shore Teez does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. We may share information with the following categories of recipients when necessary to operate our Services:
- Payment providers: To securely authorize and process payments made by credit card or PayPal.
- Fulfillment and shipping partners: To produce, package, ship, track, or deliver orders and make local-pickup arrangements.
- Website, e-commerce, and email providers: To host the Site, manage orders, send transactional communications, and provide customer support.
- Analytics and advertising providers: Including Google Analytics and Meta Pixel, to understand site use, measure campaign performance, and support advertising activities where permitted.
- Professional advisers and authorities: When reasonably necessary for legal, accounting, tax, security, fraud-prevention, dispute-resolution, or compliance purposes.
- Business transfers: If North Shore Teez is involved in a merger, acquisition, reorganization, financing, bankruptcy, or sale of assets, personal information may be transferred as part of that transaction, subject to applicable law.
4. Cookies, Google Analytics, Meta Pixel, and Similar Technologies
Cookies are small text files stored on your browser or device. Pixels and similar technologies may collect information about Site use, email interactions, or advertising activity. We use these technologies to provide essential Site functions, remember preferences, protect against fraud, understand Site traffic, and measure marketing performance.
| Technology Category | Examples and Purpose |
|---|---|
| Essential cookies | Support core Site features such as cart, checkout, security, and session functionality. |
| Analytics cookies | Google Analytics may help us understand traffic sources, page usage, and general customer interactions with the Site. |
| Marketing technologies | Meta Pixel may help measure the effectiveness of Facebook and Instagram advertising and support relevant advertising where permitted. |
| Preference cookies | May remember certain Site or browser preferences to improve your experience. |
You can control cookies through your browser settings and, where available, through the cookie choices presented on the Site. Blocking or deleting cookies may affect some Site features, including cart, account, or checkout functionality.
Google Analytics and Meta may process information according to their own privacy terms. You can review Google’s privacy information at https://policies.google.com/privacy and Meta’s privacy information at https://www.facebook.com/privacy/policy/.
5. Your Privacy Rights and Choices
Depending on where you live and applicable law, you may have rights to request access to, correction of, deletion of, or a portable copy of certain personal information. You may also have the right to opt out of certain marketing communications or to withdraw consent where processing is based on consent.
To make a privacy request, contact us at support@northshoreteez.com and include “Privacy Request” in the subject line. Please provide enough information for us to verify your identity and understand your request. We may request additional information where reasonably necessary to verify the request or protect personal information.
We will respond within the timeframe required by applicable law. Some requests may be limited when we must retain information for a legal obligation, transaction record, fraud prevention, dispute resolution, or another lawful purpose.
Marketing Opt-Out
You may opt out of promotional emails by using the unsubscribe link in a marketing email or by contacting us. Even if you opt out of promotional messages, we may continue to send transactional or service communications, such as order confirmations, shipping updates, return notices, and responses to support requests.
6. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, use, alteration, or disclosure. For example, the Site uses HTTPS encryption for information transmitted through the Site, and payment information is handled by payment providers rather than stored by North Shore Teez in full.
No internet transmission or storage system is completely secure. We cannot guarantee absolute security, and you provide information at your own risk. If you believe your account or communication with us has been compromised, please contact us promptly.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to complete orders, provide support, maintain business records, resolve disputes, enforce agreements, and comply with legal, tax, accounting, or reporting obligations.
Retention periods vary depending on the information and context. For example, order and transaction records may be retained for the period required for tax, accounting, legal, and fraud-prevention purposes; marketing information is generally retained until you opt out or request deletion, subject to applicable law; and analytics data may be retained according to the settings of the applicable service provider.
8. Third-Party Links and Services
The Site may include links to third-party websites, social-media services, payment providers, or other services that North Shore Teez does not operate. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of those services before providing personal information to them.
9. Children’s Privacy
Our Services are not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe that a child under 13 has provided personal information to us, please contact us so that we can review and take appropriate action.
10. International Visitors
North Shore Teez operates from the United States and currently ships only within the United States. If you access the Site from outside the United States, your information may be processed in the United States, where data-protection laws may differ from those in your location.
11. Contact and Business Information
For questions, privacy requests, or concerns about this Privacy Policy, contact North Shore Teez:
- Merchant of Record: North Shore Teez
- Email: support@northshoreteez.com
- Phone: +1 (412) 742-4913
- Customer Service Hours: Monday–Friday, 10:00 AM–7:00 PM Eastern Time
- Customer Service Address: 100 Fifth Ave, Suite 410, Pittsburgh, PA 15222, United States
- Website: https://northshoreteez.com/
12. Changes to This Privacy Policy
North Shore Teez may update this Privacy Policy to reflect changes in our practices, services, technology, or legal requirements. When we make an update, we will post the revised policy on this page and change the “Last Updated” date. We encourage you to review this page periodically.
This Privacy Policy should be read together with our Return and Refund Policy, Shipping Policy, Payment Policy, Cancellation Policy, and Terms of Service.
